License #803715
 Diamond Certified
(408) 842-1057
Fax: (408) 847-6819
 
   
 
Testimonies

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/2/08 and 10/11/08. Customer last names have been initialized for privacy. 


What did you like best about RoofServ Roofing Services?



 “I've been using them for about twenty years. They are trustworthy and professional. I use them for all my clients.” — Jeannie A.


“I always use them. They just go out there and get it done.” — Sally F.
 “He is on our company's preferred list. I've used him more than once. Quick, responsive, very prompt and timely, it was a very good experience.”
— Alice T.


 “They did a great repair job on my roof as well as on my client's roof.”
— Becky L.

 “They came out when they were supposed to. They were reliable.”
— Cynthia S.

 “I refer people to them because they are on time and they do a great job.”
— Darren K.

“I liked the recommendations provided and the report on the condition of my property.” — R. P.
 “Half of the construction people I've dealt with in the past have been either unethical or incompetent. RoofServ cleaned up the area well, which was a nice touch. Other people leave nails and all sorts of things. RoofServ actually cleaned up, which was a nice change of pace from others I've dealt with. They did a good job.” — Jerry G.
 “They were very clean, timely and the price was right. I thought they were just excellent.” — John S.
 “They were really on top of the email. We sent pictures through email for the inspection. They were really responsive.” — Amber H
 “The time, they did the job in a timely fashion.” — Charlie S.
 “The quick service” — Jeanie P.


 “They're very knowledgeable and timely.” — Edmund Y.
“They were great. They responded quickly.” — Jamie P.
 “They're quick in getting reports back.” — Jesse M.
 “They were awesome. They were on time, and I liked the quality of the report.”
— Nick P.

 “The prompt service, they're a legitimate company. There are a lot of roofers out there, but they are not all trustworthy.” — Tod H.
 “The quick turnaround time” — Ruth M.
 “They're prompt and available when I need them.” — Seema R.
 “I used them for my own roof. I liked the quality, dependability and professionalism. They were also very timely.” — Susan S
 “Kevin Sullivan's integrity” — Susan W.
 “They did the report quickly and emailed it to me. Everything was great.”
— Suzana K.

 “They're quick.” — Anne T.
 “The price on the repair estimate as part of the inspection, they offered an estimate for repairs as part of the inspection.” — David L.
“They were pretty good at being on time and taking care of business.”
— Dieu V.

 “Their attentiveness and service” — Mark F.
 “They are quick.” — Monica V.
 “The gentleman who came out was very knowledgeable and took the time to explain things.” — Adam J.
 “They were prompt and they did what I needed them to do.” — Bev L.
“I liked the format of the report. I just ordered another inspection for next week.”
— Dina B.

“The time factor, they were practical.” — Joseph Y.
“They were available when I needed them.” — Louise M.
“That they emailed me the reports” — Elizabeth C.
“Their promptness, and they are good in all areas of customer service.”
— Ralph C.

 “They are fast.” — Susanna W.
 “I like the fact that they are a local company and they stand behind their products.” — Polly E.
 “I like the way they treat you as a customer. They are efficient and professional.” — R. T. S. V.
“The professionalism and quick response, they get back to you right away. I've been worked with them for many years. I refer them to Realtors all the time.”
— Al S.

 “They were very responsive. They came on time and performed the job as I requested.” — Andrea D.
 “That the owner's son is serving in the military, I've been using them forever. They are reliable.” — Anna F.
 “They took care of the leak in the roof.” — Dennis S.
“They were personable and professional.” — Doug K.
 “They were good and they did what they were supposed to do.” — Felice I.
 “They were honest and on time. They did exactly what we agreed on. I will use them again when I need a new roof.” — Jeannie H.
 “They did the work and didn't futz around. I really liked Emery. Everything worked out. I was very happy with them.” — Joan S.
“We have had no reports of leaks. They came out reasonably quickly before the renters moved in. Everything was completed by the deadline.” — Joe K.
 “The follow-up, I actually need to get them back out here. They did part of the job and gave me another quote. Now, the ball is in my court to call them back. They did very well. I just wish everyone would treat us like that.” — John A.
 “We know they can be counted on to get the job done.” — Judy T.
 “The work was good. They finished the job, which was good, and they cleaned up afterwards.” — Julia G.
 “I've used them for years. I have also recommended them to others. They do very good work.” — June H.
 “I was very satisfied. They were recommended to me by my Realtor, so I knew I was going to get someone good. The guy they sent out was outstanding. He did excellent work. The guy showed me some errors that a previous company did around the chimney. He helped me get them fixed and I was very impressed with him. I believe his first name is Wilson.” — Kate H.
“They did the job on time. I thought they were pretty good.” — Lisa M.
 “They did the work and cleaned up behind themselves. They were wonderful.”
— Luverta S.

 “Their quick response time” — Michelle M.
 “They came out when they said they would and did the job. I was very happy with everything that they did.” — Nick C.
“They did a good job and there were no problems.” — Rick N.
“We've hired them before for two roofs. They were dependable. We trust Kevin.”— Ron A.
 “They were very thorough and honest. They explained what they needed to do and stood behind their work. If something was not quite right, they would come right back and take care of it.” — Sandy B.
 “The project price was reasonable.” — Sheng C.
 “Once they found the house, they did a good job. They did a really good job repairing one roof.” — Wanda B.
 “I liked their timeliness and excellent customer service. They really know how to treat their customers.” —T. W. T.
“Good service and great prices” — Andrew D.
 “Their prompt service and the detailed inspection, they even took photographs of the work that needed to be done.” — Angel O.
 “This was the second time I've used them. They did a great job.”
— Bernard M.

 “They did the job that they were supposed to do. There were no problems.”
— Bill M.

 “They were very responsive and professional. I only met one of the workers, but he was quite pleasant.” — Carla K.
“They were on top of the job. My clients were pleased with the roof repairs.”
— Devonna M.

 “The quality of the work, they fixed the leak in the roof.” — Donna M.
 “I liked their professionalism, starting with those who took my calls and made the appointments to the men that came out and worked on the roof.”
— Ernie P.

 “They stood behind their work. They came out and fixed something we were not satisfied with.” — Gary T.
 “They were punctual in terms of the work they did.” — Jimmy J.
 “They are so quick and easy to schedule with.” — Launa J.
“They were fast with the reports and they got the work done.” — Lorelie M.
 “They had a good price. They really stood behind their work and they did a good job.” — Ramin M.
 “Mostly the fact that they called us back, another roofer took three weeks or more to complete the job. RoofServ did very well.” — Richard K.
 “They were there on time and that was very important.” — Ashley C.
 “They listened to me and understood what I was saying about the problems with my roof. They found the leak.” — Betty L.
 “The person was nice and helpful. It was nice that they came out and simply got the job done.” — Bill H.
“They started and finished the job on time.” — Bob T
 “Their speediness, everything was done to my satisfaction.” — Bonnie K.
 “They were prompt, thorough and pleasant. They took pictures of the work and I could contact them by email.” — Deb D.
 “They did a good job on the dry-rot problem that we had on the roof.”
— Hahns T.

 “That they were local, they came out, inspected the roof and made the repairs”— Harmeet B.
 “I think the owner was easy to talk to. We had a good rapport.” — Jennifer D.
“The service was good. They were very professional and easy to reach.”
— Josephine C.

 “I am the agent, not the end user. What I liked best was their ability to go up and down the Peninsula from San Jose to San Mateo.” — Joyce R.
 “They were quick, and they repaired the roof on time.” — Lax T.
 “They were on time and professional.” — Lorie G.
“Their timeliness, and they came in on budget.” — Mark D.
 “It was taken care of quickly.” — Mrs. George G.
“They showed up when they were supposed to. The work was good.”
— Pat B.

 “The service was quick. I liked that the employees involved me in what was going on.” — Roy S.
 “The workers were nice.” — Haribabu J.
 “They were responsive. They went ahead and did the work. They were very professional and courteous.” — Lili L.
 “The crew was very nice.” — Laura M.
“They came in when they said they would.” — Nancy R.
 

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